Return & Exchange
Conditions To Be Eligible For Return & Exchange
Customer gets 100% refund if gemstone is proved synthetic / artificial by any approved / reputed gemological institute. Astro Help Center provides 100% Natural gemstones with certificate of authenticity.
If item delivered is not as per the description mentioned on our website.
If the item is found damaged or not in good condition on delivery. Damages due to neglect, improper usage will not be included under our Returns & Replacement Policy. We make sure items are dispatched after proper quality check & good packaging from our end.
Item(s) must be in original, unused condition and accompanied with Original Product Certificate and Original/Copy of Invoice, packaging, documentation etc.
All requests for return of product have to be placed within ten (07) days from the date of delivery. No requests for returns after ten (7) days from date of delivery will be processed.
We don’t entertain return & refund in any other case. Dealers who buy-back or exchange used gemstones, work on business model where used gemstones are passed on to the next customer.
ASTRO HELP CENTER is committed to provide 100% Pure & Fresh Astrological Gemstones for best results.